St. Louis,MO 63129,USA
+1 (800) 776-0245
info@traq-central.com

Our Story

TraQCentral – From The Starting Line

Our story begins with volunteering and how interests in both bicycle rides and amateur radio started us on this journey. Those diverse interests may seem like a strange combination, but it actually makes a lot of sense. There is a long tradition of the Amateur Radio Service helping out at non-profit rides, runs & rallies. Their donation of personnel, expertise, equipment and time most certainly improves the communication & safety level event organizers know they must provide.

As members of local radio clubs, we volunteer and help with both organization and race-day logistics. Communication and location tracking are the key capabilities we provide. By setting up both mobile (i.e Support & Gear Vehicles) and stationary (i.e. Rest Stops/Water Stations) resources with ham radio, organizers communicate more effectively and can track the location of each resource.

The marriage of Amateur Radio Service with Non-Profit organizations is a success story full of accomplishments. By no means do we intend to under-value their importance. However, after years of volunteering, it became clear there were opportunities for vast improvement. A more comprehensive system would have to resolve the distinct problems we identified with an amateur radio only solution…

  • The tracking technology used by ham radio (APRS) was inconsistent and required considerable infrastructure.
  • Location of support personnel was not accurate and reliable.
  • At times, tracking weaknesses led to incorrect response decisions.
  • No effective communications with participants during the event.
  • Location of participants requesting assistance difficult to determine.
  • Communication with volunteers prior to, during and after the event was poor. Volunteers felt organizers did not truly care about them.

A total solution would have to be one that could fully function on its own or coexist and compliment the amateur radio service. As software application developers, we knew the tracking technology had to be readily available, reliable and extremely accurate. Mobile phone & GPS technology was the clear choice. From talking to organizers, we knew a singular solution to manage all aspects of the event was a must. It would require easily accessible dashboards with accurate data and intuitive features. The system had to include volunteer coordination features and capabilities. Most importantly, the solution had to improve the safety and overall experience of participants.

System design began in early 2016. By the Fall of 2017, the core system was completed and we had our first successful beta test. Development continued throughout 2018 with many features additions & system enhancements driven by event organizers. Testing at live events were very successful and well received by event organizers and race-day managers. Both volunteers and participants (especially those that requested assistance) were impressed with the pioneering concept and the apps ease-of-use.

That brings us to 2019. Though not officially released, the system is ready to go. Our final live trial will be at the end of September with a 4000 cyclist event. We expect a formal release date to be announced in October.  Our initial focus will be with local organizations that serve the run, ride, race and road rally communities before progressing nationwide.  Investment opportunities will be offered sometime in the Spring/Summer of 2020.

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